Emerging technology is changing the way firms, manage their voice traffic. Previously voice was carried over copper wires using circuit-switching technology to fixed locations (extensions and phone numbers). The emergence of VOIP (Voice over Internet Protocols) where sound is carried as packets of data using Internet technology has allowed telephones to become as mobile as a laptop computer. In the same way a laptop can access its home network from any Internet connection globally so can today’s range of IP phones. The efficiencies and savings this new usage of bandwidth brings are available to all at a low cost through Bizphone’s hosted pbx system.
Evidence for the growth and take up of this technology is demonstrated by increased supply. Data and phone network providers are releasing services incorporating VOIP capabilities. Switch producers are rushing to provide interfaces for VOIP to upgrade their existing models and bringing new designs based on this new technology to market.
Bizphone can act as your guide through your transition to this new way of communicating; helping you procure the future proof service that brings the maximum benefit to your business.
Our Approach
Bizphone works with your business to understand how VOIP can work for you. We provide acclaimed, specialist knowledge in our field and proven, wide-ranging business expertise, you know the specific practices and requirements of your business. Together we can plan a pain-free VOIP migration strategy.
Areas that we consider with you include, benefits, costs, hardware and systems requirements, SWAT analysis of migration to VOIP, installation and ongoing support issues, operating policies and interfaces with current CRM software.
Once these subjects and more are fully dissected we approach any vendors and customers who may be interested in collaborating on your implementation plans and migration strategies to maximise efficiencies in your CRM and ERP operations.
Finally Bizphone advises you on creating an implementation team. Drawing expertise from throughout your organisation ensuring that there are project stakeholders in all departments before embarking upon a well planned and trouble free migration.
We can help your business take advantage of this new technology. Contact us now.
